Last Updated: June 2026

Introduction

PlanetPostNG (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, interact with our content, subscribe to our newsletters, place orders through our online store, or otherwise engage with our platform.

By using PlanetPostNG, you agree to the practices described in this Privacy Policy.

Business Information

PlanetPostNG is operated by:

PROCOM SOLUTIONS HUB

Business Registration Number (BN): 8302880

Registered Address:
No. 6 Yaounde Street,
Wuse, Abuja,
Federal Capital Territory,
Nigeria.

Email: info@planetpostng.com

Phone: +234 816 653 7919

Information We Collect

Personal Information

We may collect personal information including:

• Full name
• Email address
• Telephone number
• Billing address
• Shipping address
• Payment-related information
• Account registration details
• Customer support communications

Non-Personal Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage statistics
• Referring websites
• Date and time of visits
• Pages viewed

How We Use Your Information

We use collected information to:

• Operate and maintain our website
• Process orders and transactions
• Deliver products and services
• Respond to customer inquiries
• Improve website performance
• Send newsletters and updates
• Prevent fraud and unauthorized activities
• Comply with legal obligations
• Personalize user experiences

Online Store Transactions

When you purchase products through our online store, we may collect information necessary to process and fulfill your order.

This includes:

• Customer name
• Contact information
• Delivery address
• Order details
• Transaction references

We do not store your complete payment card information on our servers.

Payment Processing

Payments on PlanetPostNG may be processed through secure third-party payment providers, including Paystack.

Payment processors may collect and process transaction information in accordance with their own privacy policies and applicable regulations.

We encourage users to review the privacy policies of any payment service provider used to complete transactions on our platform.

Cookies and Tracking Technologies

PlanetPostNG uses cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze traffic patterns
• Measure advertising performance
• Enhance user experience

Users may disable cookies through their browser settings; however, certain website features may not function properly.

Google AdSense

We may display advertisements provided by Google AdSense and other advertising partners.

Google may use cookies and related technologies to serve ads based on your previous visits to our website and other websites.

Users may learn more about Google’s advertising practices and manage preferences through Google’s advertising settings.

Google Analytics

We use Google Analytics to understand website traffic and visitor behavior.

Google Analytics may collect:

• Device information
• Browser information
• Geographic location data
• Website usage activity

This information helps us improve our content, services, and user experience.

Email Communications

If you subscribe to our newsletter or provide your email address, we may send:

• News updates
• Promotional content
• Product announcements
• Service notifications

You may unsubscribe from marketing communications at any time using the unsubscribe link provided in our emails.

Data Protection and Security

We implement reasonable technical and organizational measures designed to protect your personal information against:

• Unauthorized access
• Disclosure
• Alteration
• Misuse
• Loss

While we strive to protect user information, no method of internet transmission or electronic storage is completely secure.

Third-Party Services

Our website may contain links to third-party websites, products, or services.

We are not responsible for the privacy practices, content, or policies of external websites.

Users should review the privacy policies of any third-party services they access.

Children’s Privacy

PlanetPostNG is not directed at children under the age of 13.

We do not knowingly collect personal information from children without appropriate parental consent.

If we become aware that such information has been collected, we will take steps to remove it.

User Rights

Subject to applicable laws, users may:

• Request access to their personal data
• Request correction of inaccurate information
• Request deletion of personal information
• Withdraw consent where applicable
• Object to certain processing activities

Requests may be submitted through our contact details listed below.

Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Complete transactions
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes will become effective immediately upon publication on this page.

Users are encouraged to review this page periodically for updates.

Contact Us

If you have questions regarding this Privacy Policy or our data handling practices, please contact us:

PlanetPostNG

Email: info@planetpostng.com

Phone: +234 816 653 7919

Address:
No. 6 Yaounde Street,
Wuse, Abuja,
Federal Capital Territory,
Nigeria.